Appointment & Office Policies

At Elanté Rejuvenation, we believe that the key to a good, respectful, and long-lasting relationship is clarity and consistency. In order to ensure that your next appointment is as pleasant and predictable as possible, we would like to give you an overview of our office policies. Please feel free to call us at (403) 335-0555 with any questions you may have.

Please understand that it is ultimately your responsibility to keep track of any upcoming appointment. As a courtesy, we send out reminders a few weeks before a requested appointment, and we make confirmation calls or emails a few days before appointments. As well, we send a courtesy reminder the day before all appointments. Although we make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment unless other arrangements have been made in advance with our office.

Due to a continuous high demand for prime appointment times, we require a minimum of 24 hours’ notice per appointment should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is a valuable time that an Elanté Rejuvenation team member has set aside especially for you. Clients who provide less than 24 hours’ notice, or miss an appointment, will be charged a cancellation fee to the card on file, or to the account.

Our goal is always to provide you with a pleasant experience. We strive to serve you to the very best of our ability, and we are committed to helping you attain the highest level of satisfaction.

Clients will be required to complete a medical history intake form prior to their complimentary consultation. These forms will be reviewed by the medical director for safety and efficacy. The commitment for this appointment can be 30-60 minutes. Pictures will be taken to compare the before and after for each client. An in-depth skin analysis will be done using the latest technology camera system. A customized treatment plan will be provided after every consultation.

We are pleased to provide medical grade skincare, skin rejuvenation packages, customized service packages and injectable packages.